Marketplace support
Questions about posting, offers, assignments, completion or your account.
- Task support
- Account help
- Offer questions
- Technical issue
Talk to Kaamza
Start with the right support path.
Choose the reason for your message so it can reach the correct product, marketplace or safety workflow.
Designed around clear signals
Productquestions and feedback
Safetyurgent reporting route
Businesspartnership enquiries
Built for useful decisions
Clear choices, without the marketplace noise.
Trust & safety
Report concerning behaviour, unsafe work, policy violations or account misuse.
- Safety concern
- Report a user
- Evidence guidance
- Dispute route
Business & media
Partnership, business-account, media and market-expansion enquiries.
- Partnerships
- Business accounts
- Media
- Market interest
The working model
What happens after you contact us.
Route
Your selected topic determines the appropriate queue and priority.
Review
Support receives the relevant account or task context only when authorised.
Respond
You receive a clear next step rather than an unexplained status change.
Support desk
Send the details once. Keep your ticket reference.
Safety requests are automatically marked urgent. Never send passwords, card numbers or OTP codes.
Direct answers
Questions worth answering clearly.
These answers are written for people first and structured for search and answer engines without unsupported claims.
Is this contact form live yet?
The interface is a working development preview. External email delivery will be enabled with the support system milestone.
What should I use for an urgent safety concern?
Use the dedicated safety route when available and contact local emergency services for immediate danger.
Can I send private information in a public task question?
No. Sensitive personal or task information should only use authorised private support channels.
A clearer way to get work done